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Our annual trends report is chock full of data, insights, statistics, quotes and more essential intel organised around seven key themes which are summarised below.

You can access the full report here.

1. The Overdevelopment Trap: Market Saturation and the Coming Correction

• Oversupply in key markets, pricing resistance and traveller exhaustion are converging into a market reset that will separate sophisticated operators from opportunistic ones.
• The global affluent no longer seek opulence. They’re looking for meaning — think craftsmanship, quality, individuality, thoughtfulness and generosity.
• Slow growth (or no growth) is becoming the most admired approach.

   

2. The Great Recentring: Wealth Migration and the Rise of ‘M Cities’

• Wealth is flowing toward Madrid, Milan, and Mexico City.
• New tax policies are luring HNWIs Europeans to resettle in Milan.
• In Madrid, luxury retail and world-class art are taking hold.
• Mexico City has seen an influx of digital nomads from California and New York.
• These cities are reshaping what global luxury hospitality looks like.

   

3. Silicon Valley’s Faustian Bargain: AI Adoption Without Capitulation

• The proliferation of and increased reliance on LLMs means brands must shift from marketing to travellers to optimising for algorithms.
• AI excels at information retrieval but struggles with curation, context and the experiential nuance that defines luxury hospitality.
• The operators who survive will be those offering what algorithms cannot replicate: taste, access, and curation.

   

4. Latin America’s Moment: The UHNW Spending Power Reshaping Global Luxury Travel

• Latin American travelers differ markedly from North American and European luxury consumers.
• Traveling in large multi-generational families, they require “all-exclusive” rather than “all-inclusive” experiences.
• They’re seeking destinations that offer both luxury infrastructure and genuine cultural engagement — local context rather than generic international style.

   

5. The Female Imperative: From Market Dominance to Operational Leadership

• Despite making the travel decisions and traveling alone or with other women, women do not hold leadership positions in the travel industry.
• Companies with more female leaders are more profitable, more innovative and report higher employee engagement.

   

6. Wellness Grows Up: From Spa Amenity to $6.8 Trillion Economic Force

• Wellness has evolved from amenity category to foundational principle for entire property concepts.
• Operators need to understand the increasing obsession with longevity – looking your best whilst living forever.
• The opportunity for hoteliers lies in moving beyond generic spa offerings toward holistic environmental design.

   

7. Peak Social Media and the Rise of the Synthetic Influencer

• Time spent on social platforms peaked in 2022 and has gone into steady decline, especially among teens and twentysomethings.
• Hospitality brands are turning from human influencers to AI-generated content, which may be cost-effective but is risky, as synthetic content feels even emptier than vapid influencer content.
• Travel companies need to double down on authentic storytelling that reflects genuine human experience.
• The less “shareable” an experience is, the more valuable it may become.

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